Frequently Asked Questions (FAQ)

What is Biobox?

Biobox is a high quality eco-friendly and plastic-free lifestyle box featuring full-size products for eco-conscious individuals who feel that starting small may have a huge impact on the environment.

What do I get in my subscription box?

Bio box will contain between 4-5 individual products from across several different categories; skincare, bathroom, kitchen, and miscellaneous. For example, our first 2020 box will contain plastic-free products from the skincare category. Each item will come with a card telling you everything about the product and the supplier as well as some guidance on how to use the products.

Do I have to subscribe to receive a box?

You do have to subscribe to receive a box. See “subscribe” to find out more.

When will I receive my box?

Biobox subscription boxes will be delivered to you between the 1st-4th day of each month. You will need to subscribe to the monthly subscription by the 15th of each month.

Can I cancel my subscription?

Certainly, you can cancel anytime. It’s very simple! Just drop us an email before the 25th of the month (one week before receiving your next box).